Help centre

Open Track order and enter your order number with the phone number used at checkout. Signed-in shoppers can also see every order under My account → Orders.

Yes, until it ships. Open the order in My account → Orders and choose Cancel order. Prepaid amounts are refunded to the original payment method.

Not online yet. Write to help@pantrylane.softwaller.in before the order ships and we will try to update it.

Delivery in 12 minutes. You can also pick a later delivery slot at checkout.

Delivery is free on orders above ₹199. Smaller orders have a ₹25 delivery fee.

Yes, at no extra charge.

You can return most items within 1 day of delivery, unopened and in the original packaging.

Once the return passes a quality check, refunds reach the original payment method in 5–7 working days. Cash on delivery orders are refunded by bank transfer.

You sign in with your mobile number and a one-time code at checkout, so your orders and addresses are saved for next time.

This is a demo store: no real payment is taken and card details are never stored.